HOW DO I SIGN UP?
You start with any of the plans above. We don't collect your credit card until you've determined within 14 days that Prodibi is the right product for you.
HOW DOES THE 14-DAY TRIAL WORK?
After you create an account, you get instant access to all Prodibi features for 14. We don't require a credit card during the trial, so you can try Prodibi obligation-free.
WHAT HAPPENS AT THE TRIAL END?
Our Prodibi support team will email you before your trial expires. Your trial account will become your permanent account (all of your customizations, data, and actions remain intact).
If you decide not to start paying at the end of your 14-day trial, your account will expire.
HOW LONG ARE YOUR CONTRACTS?
Prodibi plans are month-to-month or yearly. We make it simple to start — and stop — your service at any time.
WHAT IF I WANT TO CHANGE PLANS?
No problem. You can switch plans at any time from your Prodibi dashboard. Pick the plan that seems like the best fit and try it on. You can always change your mind. The change will take effect immediately.
HOW DO I CANCEL SERVICE?
Canceling Prodibi is an easy and no-questions-asked process. It's done online right from your site manager.
AM I ELIGIBLE FOR ANY DISCOUNTS?
Yes, we offer great discounts if you choose annual billing for any of our plans.
- WHAT PAYMENT OPTIONS DO I HAVE?
We offer both monthly and annual billing. You can pay online by all major credit cards (Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards) using PayPal. It’s efficient and secure.
Our Enterprise plans have the option of invoicing. Contact Us for details.
WHAT IS MEANT BY UNLIMITED?
Certain Prodibi packages do not have resource limits for normal usage. As per our Terms of Service, sites cannot exist for the sole purpose of file sharing.
- DO I NEED ANOTHER WEB HOST?
No. All Prodibi plans include our fully-managed cloud hosting, ensuring your website remains available at all times.
CAN I DOWNLOAD PRODIBI?
No. Prodibi is a fully-managed web service. We do not have plans to make a downloadable version. Prodibi does provide many standard methods for exporting your data. However you can choose Prodibi Web Plan to integrate our solution on your own website.
WHAT KIND OF SKILLS DO I NEED TO USE PRODIBI STUDIO PLANS?
None! Prodibi plans are made to be intuitive for anybody. Just open the admin panel, click on an element, and make your changes.
WHAT AMOUNT OF CODING KNOWLEDGE IS REQUIRED TO USE WEB PLANS?
No technical expertise is necessary. Prodibi includes a what-you-see-is-what-you-get process. Simply follow instructions and don’t hesitate to contact our support team.
WILL I NEED ANY SPECIAL SOFTWARE/HARDWARE?
You won't need any special tools. Prodibi works with all major OS and all major HTML 5 browser.
CAN I USE MY EXISTING DOMAIN NAME WITH A PRODIBI SITE?
Yes. You can map an existing domain to your Prodibi site. It's done online right from your site manager.